RCM ThinkLabs is the human capability layer for AI transformation. People play immersive micro-sessions of a few minutes a day, built on MIT game-theory research, and make real calls inside a continuing story. Leaders get a measured record of how each person's judgment changes over time across three capabilities: specification, verification and conviction.
At a glance
| Capability | Valence (Nadia) | RCM ThinkLabs |
|---|---|---|
| What it is | An AI coaching tool | The human capability layer for AI transformation |
| What it responds to | The situation each employee brings | Decision points RCM ThinkLabs designs and sets |
| Comparable across people | Each conversation is personal | Yes. Everyone faces the same decision points |
| Where it runs | Inside work tools, including Microsoft 365 | In the browser. Nothing to install |
| What leaders get | Coaching conversations across the workforce | Each person's trajectory against their own baseline, and a deep-dive report every 30 days |
Where Valence fits
You want coaching on demand for many managers at once. You want help preparing for real conversations, such as a performance review. You want it inside the tools people already use.
Where RCM ThinkLabs differs
A coach answers the question a person chooses to ask. Coaching is also hard to measure: no two people face the same moment. RCM ThinkLabs creates the moment. You can see who defines the problem before reaching for AI, who checks the answer, and who updates when the evidence changes, on the same terms for everyone.
Using both
RCM ThinkLabs sits beside an AI coach. The coach responds to what people bring. RCM ThinkLabs measures whether their judgment is actually getting better.
What RCM ThinkLabs does
The same decision points for everyone. Capabilities are agreed with you before anyone plays, so results compare across people on the same terms. The capabilities
Feedback after every session. Each person gets private, specific feedback from a character in the story, and a deep-dive report every 30 days. How a session works
A manager's AI colleague. RCM Advisor answers questions about the team from what people did, for development and not for ranking. The platform
Measured in production at one deployment. Read the evidence or compare other approaches.
The work that built judgment is disappearing.
AI took over much of the work people used to learn on. The responsibility stayed with them. Document review, first-pass analysis, routine reporting: the everyday work that taught people how to think a problem through is the work AI took first.
They are making calls that matter, with real people on the other side, having rehearsed none of them. RCM ThinkLabs gives them the rehearsal: a few minutes a day, with private feedback after every session.
See who is growing, and where to coach.
RCM Advisor is the manager's AI colleague. Each person is measured against their own baseline, by capability. It is for development, and it is not a ranking.
Who is improving
Who is improving, and on which capabilities.
Where reasoning stalls
Where reasoning stalls under pressure.
Who updates well
Who updates well when the evidence changes.
Questions leaders ask
Is RCM ThinkLabs an AI coach?
No. Participants get private feedback after each session, but the product's purpose is to develop and measure judgment on comparable decisions.
Who sees the results?
Participants see their own feedback. Leaders see each person's trajectory against their own baseline. It is for development, not ranking.
Can both run at once?
Yes. They answer different questions and do not overlap in what they ask of people.
Sources. Facts about Valence come from its public materials, reviewed 8 October 2026. Valence, Series B press release, 25 September 2025, ADP, "ADP Ventures Invests in Valence", 30 July 2026. If anything here is out of date, tell us and we will correct it.
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