“These characters have joined our workforce. They take up space. People reference them.”Program Manager · Client
70%
kept showing up when every session was optional.
Why it drives ROI
Nobody was assigned. Seventy percent came back every day anyway, and voluntary daily practice compounds into behavioral change a scheduled event never reaches.
From the deployment
In their own words.
Of all the training I have had in my little over a decade career, this is the best one.
Talking with one character and getting one answer, and then talking with another and getting another answer, you see how the differences in perspective are apparent. Then it allows you to prepare for the real world.
Before, I was just absorbing the general feel of what's coming in. Now I want specific key takeaways instead of impressions and feelings.
You just don’t see what’s happening. It’s not like I learned a new skill today and I’m applying it tomorrow. You’re building a habit pattern over time.
The tools you put in place on reporting are very helpful. And the dossiers are great.
I’ve incorporated it into my daily work life: reiterating something they said and then continuing with my question.
Before meetings I’ve approached things a little more analytically now, and thought about the consequences of the words that may be exchanged.
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