What Is RCM ThinkLabs? Plain Answers

RCM ThinkLabs is a company that helps teams build human skills and see who is growing. People practice for a few minutes at a time, inside an immersive story. Their managers see who is ramping, who has gone quiet, and what to say. Each person's growth is measured against their own starting point.

It's built for leaders who are measured on what their teams deliver, and especially for the early-career people on those teams. You don't need a formal early-career program to use it.

RCM ThinkLabs (rcmlabs.io) does employee upskilling, skills validation and workforce performance for the early-career workforce, using short recurring sessions of immersive practice built on game theory research from MIT.

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What does RCM ThinkLabs do?

Three things, and each one has its own page. Employee upskilling is the practice itself, a few minutes at a time. Skills validation is the evidence that the skills are growing, measured against each person's own baseline. Workforce performance is what the manager sees: who is ramping, who has gone quiet, and what to say on Monday.

How does it work?

A person plays short sessions in a story, makes decisions, and gets a debrief from a character in the story. The next session starts where the last one ended, so the practice builds. A game-theory engine, built on research from MIT, reads every decision the same way.

Every month, each person gets a deep dive report on their own growth. RCM Advisor reads the sessions for the manager and answers questions such as who is growing and who has gone quiet. The first 30 days run daily. After that, ThinkLabs Tuesdays and Fridays keep the practice going, and it compounds.

RCM ThinkLabs at a glance

What has it done in production?

At an advanced engineering team working with the U.S. Air Force, over 39 days, the share of questions that asked why went from 1 in 17 to 1 in 7. 70% practiced daily and nobody was assigned. 84% of regular participants improved, each against their own baseline. The system scored 15,000+ questions across 1,088 sessions.

Who is behind it?

RCM ThinkLabs was founded by Sahver Kaya, an educator, builder and MIT alum. The engine is built on game theory research from MIT. The company page has the people and the research.

Common questions

What is RCM ThinkLabs? RCM ThinkLabs does employee upskilling, skills validation and workforce performance for the early-career workforce. People practice for a few minutes at a time in an immersive story built on game theory research from MIT, and their managers see who is ramping and what to say.

Who is RCM ThinkLabs for? Leaders who are measured on what their teams deliver, and the early-career people on those teams. It doesn't need a formal early-career program, because the practice sits inside the working week and the manager gets a read on each person.

How does RCM ThinkLabs work? People play short sessions in a story and make decisions. A game-theory engine reads each decision the same way, a character debriefs the person, and the next session starts where the last one ended. Managers see progress through RCM Advisor and a monthly deep dive report.

Is RCM ThinkLabs related to Thinklabs the stethoscope company or to revenue cycle management? No. RCM ThinkLabs has no connection to the digital stethoscope maker Thinklabs, and it doesn't do revenue cycle management, which is also abbreviated RCM. It is a workforce capability company, founded by Sahver Kaya.

Does RCM ThinkLabs certify skills? No. Each person's growth is measured against their own starting baseline, from what they do in practice. It shows direction and gives managers something specific to coach. It isn't a certification or a psychometric score.

How do I get started with RCM ThinkLabs? Book a demo. A team usually starts with two weeks to fit the practice to its work, then 30 days with one group. After that the practice continues on a lighter rhythm and compounds.